![]() File-sharing software allows sharing files with multiple recipients without lowering the quality of the files. Whether you’re a photographer, legal attorney, hospitality operator, or any other position, you’ll find it necessary to send larger files at some point. What Is File Sharing Software?įile-sharing software has become a necessity nowadays. Read further to learn about Filemail Business, alternative options, and its top competitor. Solutions like Filemail Business are available to ensure you no longer need to worry when sharing files. Emails just won’t cut it anymore, and you don’t want to lose the quality of documents or photos when sending them. However, we all know the struggle of sending large files. With more businesses moving online, sending and receiving documents online is crucial. If you get stuck or need any help, don’t hesitate to contact us, and we can guide you. You will need to enable the customer account downloads feature.Ĭustomers can create a new account using the email that they used for their purchase, and they will see their order inside the account. You can also inform your customers that they can access their digital files inside their customer accounts. See our email template customisation guide. You can edit the email templates by going to “ Settings” > Edit email templates. You can now click the “ Resend email” button to resend a new download email to the customer that includes the attached file. Now all you need to do is click the “Attach additional asset” button, then choose the asset to attach to the order. Simply go to the “Orders” page in the top navigation.To import previous orders, go to “Settings” > “Import previous orders” > then click the import button. If you don’t need to import previous orders, then go to step 2.3. You only need to do this if you want to attach files to any previous order that you had in your store from before you installed the app. You will need to get a free 7-day trial of any paid plan to unlock the ability to attach files to an existing order. Simply get the DDA app from the Shopify app store by clicking “ Add app” and following the steps. It also has the ability to show the digital downloads inside the customer accounts if you have the Premium plan. This allows you to attach digital files to an existing order and then send a download email to the customer. Now, if you are looking to customise the digital file in some way and then deliver it back to the customer, you can do this using the DDA Shopify app. Delivering customised digital files to customers You can place this uploader anywhere on your page. It’s very simple because we only placed it on an example page with a title. This is the code in action on our example page. Once you have pasted the code, then click “ Save“. ![]() If you have created a new page, you will need to paste the code in the HTML section. Now paste the code onto your page in Shopify. Go to this Filemail link to get the uploader code, and then scroll down to the heading “Integrate uploader in a form”, as shown in red below. If you are creating a page, simply go to your Shopify dashboard > Online store > Pages > click the “Add page” button. The uploader will be added using a short snippet of code that you get from Filemail. 1.1 Find or create the page to add the uploaderĬreate a page on your store, or find a location where you will add the uploader. Once you have got a business account, you will have unlocked the uploader feature. Implement the Filemail uploader to your store The below steps are based on the method to allow store owners to sell personalised digital products. If you want to deliver any personalised digital products to your customers, then you will also need to install DDA onto your store. DDA Shopify app – you only need this if you plan to deliver digital files to your customers on Shopifyįrom this point, I am assuming that you have a Shopify store already and that you have signed up for the Filemail business plan trial.Filemail account – Business plan €18/m or higher.You can use Filemail servers with DDA by adding them using URL assets. If you are doing this, you will need the DDA app to deliver those digital files back to your customers. Most users would be customising personalised digital products when allowing customers to upload files. This will allow customers to upload files from your store’s pages directly to your Filemail account. This works by integrating Filemail’s uploader code into your store.
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